STASHEM
Transforming the learner experience from prospect to alumni
From personalized admissions to lifelong learning engagement, institutions must adapt to meet the expectations of digitally native students, modern educators, and connected alumni.
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At Stashem, we help universities, vocational institutions, and online learning platforms modernize the student experience using Salesforce Education Cloud, Marketing Cloud, Experience Cloud, and Data Cloud.
Whether you're managing admissions pipelines, supporting student success, or building alumni loyalty—Stashem connects every touchpoint into a single, unified platform.
With built-in AI, automation, and integrations with LMSs like Blackboard, we help institutions design intelligent, student-centered experiences that scale.
Edu-shaping the Future
🔹 Admissions, Enrollment, Assignments
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Automate the full applicant journey with Salesforce Education Cloud—from inquiry and nurturing to application tracking and enrollment confirmation. Score leads, personalize content, and reduce manual effort across admissions teams.
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🔹 Connect Learning Systems
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Integrate Salesforce with learning management systems like Blackboard to sync student activity, coursework completion, and academic performance into 360° profiles—unlocking personalized communication and early intervention.
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🔹 Personalize Student Journeys
Use Marketing Cloud to deliver relevant, timely communications across SMS, WhatsApp, email, and in-app notifications. Trigger outreach based on behavior, milestones, or academic standing—improving engagement and retention.
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🔹 Student Support Services
Equip advisors with full student profiles, history, and success metrics. Automate appointment scheduling, case tracking, and proactive alerts via Service Cloud to improve resolution and satisfaction.
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🔹 Alumni & Donor Engagement
Use Experience Cloud to build branded alumni portals that support networking, donations, event registration, and job placement. Reconnect and reengage alumni with personalized messaging powered by Data Cloud.
Admissions
Lead capture, scoring, campaign nurturing, self-service application tracking
Student Success
Alerts for low performance, AI-predicted risk scores, self-service case management
Enrollment & On-boarding
Task automation, guided enrollment flows, advisor assignment, onboarding journeys
Communication Journeys
Behavior-based outreach, program-specific journeys, retention nudges via SMS/WhatsApp
LMS Integration
Blackboard sync via MuleSoft, real-time course performance insights, student success dashboards
Alumni Engagement
Experience Cloud portals, donation triggers, reactivation campaigns, job board integration
Powered by Stashem Accelerateâ„¢
Stashem Accelerate™ empowers our teams with higher-ed–specific templates, data models, and journey blueprints—allowing us to reduce implementation time and improve scalability.
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Our education accelerators include:
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Admissions Journey Kit with inquiry scoring and nurture logic
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Blackboard Integration Connector for syncing academic data to Salesforce
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Student Risk Monitor powered by Data Cloud + Tableau
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Self-Service Student Portal Templates using Experience Cloud
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Alumni Loyalty Framework with donor segmentation and re-engagement logic
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Through our Stashem Sprint Lab™, we work closely with admissions, enrollment, IT, and alumni teams to co-create agile solutions that put the student journey at the center of your Salesforce ecosystem.
Customer Success
🔹 Inquiry & Admissions Automation
A regional university used Salesforce Education Cloud and Marketing Cloud to automate inquiry-to-application campaigns—cutting conversion time in half and improving inquiry engagement by 40%.
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🔹 Blackboard Integration
A digital learning provider partnered with Stashem to integrate Blackboard with Salesforce. Academic data powered real-time risk alerts for advisors and triggered personalized outreach to students, reducing dropouts by 18%.
🔹Alumni Engagement Platform
An executive education institute deployed an alumni Experience Cloud portal to drive donations, job placement, and events—achieving a 25% increase in alumni participation and 2.7x donor reactivation.