STASHEM
Commerce at Scale for Retail and CPG
Consumer expectations are changing fast—and so are the retail and CPG business models that serve them.
Today’s shoppers expect real-time engagement, personalized offers, and frictionless experiences across every channel—from social to storefront to delivery.
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At Stashem, we help brands unlock connected, data-driven customer journeys powered by Salesforce. Whether you're a global CPG company building direct-to-consumer (D2C) channels or a retailer looking to boost loyalty and engagement, we deliver intelligent, scalable solutions that drive growth.
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From acquisition to replenishment to reactivation, we use AI and automation to turn disconnected touchpoints into consistent, revenue-driving experiences.
Seamless D2C Experiences
🔹 Activate Consumer 360
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Unify customer data from web, mobile, store, loyalty, and commerce into a real-time Salesforce Data Cloud profile. Use that profile to power segmentation, offer personalization, and AI-triggered campaigns.
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🔹 Drive Omnichannel Marketing
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Use Salesforce Marketing Cloud to deliver hyper-personalized journeys via email, SMS, WhatsApp, and social. Build automations for product drops, replenishment reminders, and cart recovery.
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🔹 Direct-to-Consumer Channels
Launch D2C commerce portals using Salesforce Commerce Cloud or third-party storefronts integrated via MuleSoft. Support end-to-end journeys including checkout, subscription, shipping, and returns.
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🔹 Enhance Loyalty & Rewards
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Create intelligent loyalty programs with real-time tiering, personalized offers, and customer lifetime value scoring. Trigger campaigns for milestone anniversaries, reactivations, and referrals.
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🔹 Streamline Retail Execution
Equip store reps and field sales teams with mobile Salesforce apps to manage promotions, check inventory, and audit planograms. Integrate with ERP and warehouse platforms for real-time insights.
Consumer 360
Real-time customer profile stitching, consent and loyalty data unification, Salesforce CDP
Loyalty Management
Real-time tier logic, offer automation, rewards tracking, lifetime value analysis
Marketing
Replenishment, cart recovery, referral campaigns, churn prevention, new product launches
Retail Execution
In-store task automation, rep tools, promotion tracking, inventory alerts
D2C Commerce
Salesforce Commerce Cloud or headless integrations, checkout personalization, upsell flows
Analytics & Optimization
Journey KPIs, ROI dashboards, shopper insights, AI-driven segmentation models
Powered by Stashem Accelerateâ„¢
With Stashem Accelerate™ for Retail and CPG, we deliver prebuilt templates, retail-optimized automations, and AI playbooks that shorten time-to-market and personalize at scale.
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Retail/CPG accelerators include:
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Replenishment Journey Framework with inventory-aware logic
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Retail Loyalty Engine with tier-based personalization triggers
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D2C Storefront Integration Kit for Shopify, BigCommerce, and Commerce Cloud
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CPG Field Execution Toolkit with mobile checklists and route planning
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Personalization Blueprint linking Data Cloud to offer logic and product recommendations
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Our Stashem Sprint Lab™ brings marketing, commerce, and IT teams together to co-create engagement models that deliver measurable growth across channels.
Customer Success
🔹 Loyalty Program Redefined
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A personal care brand partnered with Stashem to unify loyalty and transaction data into Salesforce CDP—resulting in a 50% increase in repeat purchases and a 36% uplift in click-through rates for replenishment campaigns.
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🔹 Optimized Retail Execution
A global beverage brand deployed a Salesforce mobile app for store reps to automate compliance checks, log visits, and receive real-time promotion alerts—improving store coverage efficiency by 22%.
🔹D2C Expansion
A legacy CPG brand launched a D2C store integrated with Salesforce Marketing Cloud and MuleSoft, enabling dynamic offers and upsells—driving a 28% increase in average order value within three months.