STASHEM
Healthier Patient and HCP Experiences
Healthcare is becoming more connected, consumer-driven, and outcomes-focused. Patients demand transparency and personalization.
Healthcare professionals (HCPs) expect intelligent engagement and regulatory alignment. Life sciences companies face increasing pressure to optimize field force productivity, improve access, and drive compliant engagement.
At Stashem, we bring together Salesforce technology, regulatory know-how, and industry-specific accelerators to help providers, payers, and life sciences companies design and deliver trusted, insight-driven experiences.
We help organizations across the healthcare ecosystem unify data, automate workflows, and engage every stakeholder—from patients to practitioners to partners—with empathy, intelligence, and speed.
Trust, Compliance and Consent
🔹 Deliver Patient Centered Engagement
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Leverage Salesforce Health Cloud and Marketing Cloud to deliver secure, personalized communications across care journeys—from onboarding to treatment to recovery. Trigger outreach based on risk scores, appointments, or care gaps.
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🔹 Omnichannel HCP Journeys
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Use Marketing Cloud, Sales Cloud, and Data Cloud to build compliant, targeted campaigns for HCPs. Embed consent triggers, specialty-based segmentation, and AI-driven next-best action logic across markets.
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🔹 Equip Field & MSL Teams
Equip reps and medical science liaisons (MSLs) with mobile-ready Salesforce access, integrated sampling workflows, KOL tracking, and content visibility. Sync with Veeva, IQVIA, or other data platforms to streamline field execution.
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🔹 Streamline Consent and Compliance
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Integrate OneTrust or native Salesforce Preference Center to capture, manage, and enforce consent across channels and regions. Automate exclusions, expiration alerts, and audit logs for GDPR, HIPAA, or SFDA compliance.
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🔹 Unified Health & Provider Portals
Create branded Experience Cloud portals for patients, caregivers, or HCPs to manage appointments, access records, download educational content, and interact securely with support teams.
Patient & Member Journeys
Marketing automation, risk-based outreach, appointment reminders, educational triggers
Consent Management
OneTrust and native integrations, journey suppression, expiration logic, audit readiness
HCP Engagement
Compliant omnichannel journeys, specialty segmentation, Einstein NBO, consent enforcement
Provider & Patient Portals
Appointment scheduling, medical record access, treatment tracking, KOL resource centers
Field Force Enablement
Mobile Sales Cloud, call planning, sampling, content library access, region analytics
Reporting
​Engagement KPIs, rep activity dashboards, compliance heat maps, Salesforce + Tableau integration
Powered by Stashem Accelerateâ„¢
With Stashem Accelerate™, our healthcare and life sciences consultants access a curated library of role-based Salesforce components, industry data models, and AI assistants to shorten delivery timelines and ensure regulatory alignment.
Accelerators include:
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HCP Consent-to-Campaign Kit with rules by country, channel, and specialty
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MSL Call Planning Framework integrated with content and KOL segmentation
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Patient Engagement Journey Templates for treatment start, adherence, and education
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Healthcare Portal Design Kit built on Experience Cloud for providers and patients
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Salesforce + OneTrust Sync Engine for real-time consent governance across platforms
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Through Stashem Sprint Lab™, we collaborate with your commercial, medical, marketing, and compliance teams to design scalable, patient- and provider-centric solutions with AI embedded at every layer.
Customer Success
🔹 Unified HCP Engagement
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​A pharmaceutical company partnered with Stashem to unify HCP data and automate consent-aware omnichannel engagement—achieving a 35% increase in engagement and 3x faster time to launch new content.
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🔹 Patient Support Journey
A specialty care provider deployed Marketing Cloud journeys to automate onboarding, appointment reminders, and recovery check-ins—leading to a 42% improvement in patient adherence.
🔹 MSL Workflow Optimization
A biotech firm used Stashem Accelerate™ to redesign its MSL experience with mobile Sales Cloud, KOL segmentation, and call prep automation—resulting in 40% time savings and better data quality.